Better engage your customers by communicating with them how they want to be communicated with. Your dealership can easily manage text messaging activity from your inbox and Traffic screens. With Text Messaging for FOCUS or Contact Management, employees can send text messages to customers and receive text alerts about specific customers. We use an exclusive combination of transactional, behavioral, and demographic data to understand who your most profitable dealership customers are, what they want, and what will make them buy it.ĭid you know the majority of your customers prefer text messaging over any other form of communication? In fact, text messages have a 98% open rate compared to only 20% for emails. The consultative approach we use to create more effective marketing for each dealership is different than anything else in our industry. With the right approach, unhappy customers can become raving fans. Know what customers are saying and participate where it counts. Your dealership reputation alone might not sell cars, but it can absolutely UN-sell them.
With geo-fencing technology, a built-in up system, sales step reinforcement, and real-time communication capabilities between the sales staff, FOCUS Mobile helps both sales managers and salespeople perform their daily duties and tasks efficiently and effectively. This solution will improve your dealership’s sales process and give customers an improved buying experience. Better manage the car deal from “hello.” Use FOCUS Mobile, the mobile application for Contact Management and FOCUS, to coach salespeople of all skill levels and more effectively handle showroom traffic.
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